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Key Characteristics of Positive Online Customer Interaction

Key Characteristics of Positive Online Customer Interaction

By Carla D. Grant|2026-03-16T19:09:26+00:00Tuesday, July 10, 2018|Categories: Social Media and Reputation Management|Tags: customer interaction, customer relationship, customer service, reputation management, social media|

Positive online customer interactions improve your dealership’s public image and ensure greater satisfaction with your services [...]

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Four Characteristics of Solid Email Responses

Four Characteristics of Solid Email Responses

By Carla D. Grant|2026-03-16T19:09:27+00:00Wednesday, April 18, 2018|Categories: Automotive Email Marketing|Tags: Chumney & Associates, customer service, digital marketing, email responses|

Your first online interaction with shoppers sometimes makes the difference between a sale made and a [...]

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